Our Stores

 

Stock

Both shops stock around 4500 product lines (approximately 50% foods and 50% supplements and body care).

We have a large range of gluten-free and dairy-free products and are rapidly increasing our range of raw foods.

A wide range of pre-packs of dried fruit, nuts, seeds and grains is approximately 50% organic.

There is a large demand for paleo, gluten-free and dairy-free products and stock of Japanese/oriental/macrobiotic foods is being increased.

Key supplement suppliers are Solgar, A Vogel, Viridian, Nature’s Plus, Nature’s Answer, Quest, Tisserand aromatherapy products, Green People, Dr Hauschka, Dr Bronner and Jason body care are very popular and have recently introduced Antipodes Bodycare.

 

Staff Training

All staff are enrolled with the Health Food Institute Training School and the A Vogel Training Scheme.

All staff regularly attend the Natural Trade Shows and go on regular training course such as Dr Hauschka and the Solgar lecture tours.

New staff are educated to at least A-level standard and all have a keen interest in natural health care and therapies.

Julie Goodwin is a science graduate with an honours degree in biology, food science and nutrition, a reflexologist and a Tisserand trained aromatherapist. She was recently awarded Fellow of the Health Food Institute.

Julie is an active committee member of the Health Store, Health Food Institute and NAHS (National Association of Health Stores).’We put our customers first.’ Says Julie. ‘All staff are encouraged to know regular customers by name.

We spend a lot of time dealing with customer queries about their various ailments and whenever possible we back up the advice with We also have a customer ordering service for items that are not regularly stocked on the shelves and a very comprehensive e-commerce site which offers free delivery for UK orders of £15 or more.’

Regular tastings go down well as do in-store days with visits from nutritional advisors from several companies. Often the therapists offer sample treatments or give talks.

We send out regular e-newsletters to keep customers up to date on what is happening in store and in the therapy rooms.

 

Awards

In 2005, Julie Goodwin collected the award for ‘Best Independent Retail Business’ and was a finalist for ‘Best Independent Retail Team’ at The Natural Trade Show in Brighton.

At the Natural Products show in London, Natural Health was awarded ‘Best New Store’. In 2006, Natural Health won ‘Best Independent Retail Team’, the award for ‘Team Excellence for Consumer Education’ and was runner up for ‘Best Independent Retail Business’ at The Natural Trade Show in Brighton.

At the Natural Products show, Natural Health, Welwyn Garden City was a finalist for ‘Best New Store’.

In 2015 Natural Health was voted the Best independent Store by the public in the Welwyn Garden City Awards.

Julie can regularly be seen polishing her various awards and placing them on display for all to see!

 

Contact Hertford

4 Old Cross
Hertford
Hertfordshire SG14 1RB

01992 55 01 01
hertford@naturaltherapycentre.co.uk


Natural Health Online Shop

Contact Welwyn

36 Wigmores North
Welwyn Garden City
Hertfordshire AL8 6PH

01707 39 20 20
welwyn@naturaltherapycentre.co.uk